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Support Privacy Expectations

Share only what is necessary and never send authentication or recovery secrets.

Applies to
Current OZVO production services
Product area
Contact Support
Audience
Owners and Administrators
Last reviewed
September 17, 2026
Status
Available

Guidance

  • Sanitize screenshots and logs.
  • Do not send passwords, MFA codes, private keys, recovery keys, or tokens.
  • Confirm scope before authorizing any support session.
Still need help?Contact Support with the site, device, time, and exact error—never credentials or recovery secrets.Contact Support