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Administration
Users, roles, MFA, network requirements, maintenance, coverage, and support access.
User Administration
Invite and manage non-Owner users within the authorized customer tenant.
Roles and Permissions
Assign the minimum role needed for each person’s responsibilities.
MFA Best Practices
Protect Owner and delegated administrator access with deliberate MFA hygiene.
Administration Network Requirements
Plan the local and public HTTPS paths administrators use.
Firewall Requirements
Allow only the bounded outbound paths needed for commissioned services.
DNS Requirements
Resolve commissioned local and public service hostnames without insecure substitution.
Browser Requirements
Use a current qualified browser with secure session features enabled.
Endpoint Coverage
Compare observed inventory with enrolled protection and decide where an Agent adds value.
Administer Support Access
Create, review, and revoke bounded support authorization.
Maintenance
Plan changes, preserve evidence, and verify customer-visible health afterward.
Backup / Recovery Overview
Coordinate recovery through approved appliance procedures without treating backups as a substitute for current evidence.
Administrative Decommissioning
Close access, endpoint, retention, and appliance obligations for a retired site.