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AvailableTroubleshooting

Endpoint Shows Network Only

Understand that Edge sees the asset but no enrolled Agent is associated with it.

Applies to
Current OZVO production services
Product area
Troubleshooting
Audience
Owners and Administrators
Last reviewed
September 17, 2026
Status
Available

Guidance

  • Confirm the device is a supported Windows endpoint that should receive the Agent.
  • Check whether an Agent is installed and enrolled on the same asset.
  • Use the deployment guide if protection is intended.
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