AvailableTroubleshooting
Endpoint Shows Stale
Refresh evidence without confusing last-known health with current freshness.
- Applies to
- Current OZVO production services
- Product area
- Troubleshooting
- Audience
- Owners and Administrators
- Last reviewed
- September 17, 2026
- Status
- Available
Guidance
- Confirm the device and Agent are running.
- Check the last check-in and posture timestamps.
- Restore connectivity, allow a normal check-in, and verify Current returns.
Still need help?Contact Support with the site, device, time, and exact error—never credentials or recovery secrets.Contact Support →