AvailableTroubleshooting
Agent Installed but Not Enrolled
Complete enrollment through one current dashboard approval and the supported Setup flow.
- Applies to
- Current OZVO production services
- Product area
- Troubleshooting
- Audience
- Owners and Administrators
- Last reviewed
- September 17, 2026
- Status
- Available
Guidance
- Confirm the dashboard asset is the same physical device.
- Create one fresh Allow Windows Agent Enrollment approval.
- Run the production Setup once; do not manually manipulate identity or launch duplicate flows.
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