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AvailableSecurity & Privacy

Security FAQ

Answers to common control, identity, remote-access, and endpoint-privacy questions.

Applies to
Current OZVO production services
Product area
Security & Privacy
Audience
Owners and Administrators
Last reviewed
September 17, 2026
Status
Available

Guidance

  • No inbound router port-forward is required for Remote Portal access.
  • MFA protects customer access and sensitive operations.
  • The Windows Agent does not collect passwords, recovery keys, or personal files.
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