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AvailableRemote Portal

Site Offline

Diagnose a remote Offline state while preserving local availability.

Applies to
Current OZVO production services
Product area
Remote Portal
Audience
Owners and Administrators
Last reviewed
September 17, 2026
Status
Available

Guidance

  • Try the commissioned local dashboard from the site network.
  • Verify outbound DNS and HTTPS to approved OZVO services.
  • If local health is good but the portal remains Offline, contact Support with the site and approximate time.
Still need help?Contact Support with the site, device, time, and exact error—never credentials or recovery secrets.Contact Support